Tuesday, February 20, 2024
PT Remala Abadi Tbk (Remala) has achieved a remarkable milestone by successfully obtaining ISO 9001:2015 certification from Sucofindo, accredited by the National Accreditation Committee (KAN). This certification covers the implementation of Quality Management System, affirming Remala commitment to enhancing service quality and company sustainability.
As a strategic step to support market expansion plans, Remala has prioritized improving service quality and company sustainability. By enhancing commitment and management processes comprehensively, Remala demonstrates strong dedication to meeting international standards and ensuring customer and community satisfaction.
Richard Kartawijaya, Chief Executive Officer (CEO) of PT. Remala Abadi.Tbk, stated, “This achievement not only reflects Remala commitment to improving quality management comprehensively and service to customers but also confirms that the business processes and service mechanisms at Remala have been carried out in accordance with applicable standards and processes.”
ISO 9001:2015 certification marks a significant achievement for Remala, as it creates an organizational culture focused on quality. In the context of ISO 9001, Remala has led by example, providing clear guidance to every team member, ensuring that quality is integrated into every aspect of company operations. This includes requirements that must be met by a company or organization in forming an effective Quality Management System.
By obtaining this certification, Remala demonstrates that the quality management system implemented has reached high-quality standards. More than just an acknowledgment, ISO 9001:2015 certification shows Remala commitment to continuously improving service quality to the community, creating sustainable added value in every interaction with customers.
Through these efforts, Remala not only strengthens its position as a leader in this industry but also inspires other companies to pursue higher quality standards. With a focus on innovation, operational excellence, and customer satisfaction, Remala Abadi Tbk continues to set new standards in the industry, bringing positive benefits to the entire business ecosystem.